All claims regarding order shortages or freight damages must be made within 10 days of receipt of merchandise.
Copyright and Trademark Notice
Brands and product names are trademarks or registered trademarks of their respective holders. Some materials appearing on this site, the selection, assembly and arrangement thereof, are the sole property of Central States Hose, Inc. Copyright © 2013, All rights reserved.
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. Some merchandise ships from different locations, it's possible that one order may be shipped from multiple distribution centers.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. In the event that the shipping rates provided in the online store are in error, Central States Hose, Inc. reserves the right to cancel the order.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Central States Hose, Inc. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 12:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping except for made-to-order hose assemblies.
Payment terms are available for customers with approved credit. Payment terms vary depending on the terms negotiated with each customer. Past due accounts are placed on credit hold until full payment is received. Use of your online account may be restricted while the account is on credit hold.
Prepaid Freight and Freight Allowance
All shipments within the continental United States are prepaid with the freight charges added on to the order. Prepaid freight allowance to qualify for free shipping varies for each product line. Method of shipment for prepaid free freight qualified orders will be the most economical means available. Central States Hose, Inc. will notify you if your order qualifies for free freight.
Made-to-order hose assemblies cannot be returned unless defective. Factory made standardized hose assemblies cannot be returned after use unless defective. Merchandise shipped as ordered may be returned only with permission. Returned goods are subject to a 20% restocking fee. Returned goods must be in sellable condition unless defective. A Returned Merchandise Authorization (RMA) number is required for all returns. RMA requests must be made within 15 days of receipt of goods.
Most orders received before 12:30PM Mountain Standard Time will ship the same day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday. In the event that the shipping charges calculated are in error, Central States Hose, Inc. reserves the right to cancel the order. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Central States Hose, Inc. or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Central States Hose, Inc. will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the State of Colorado. We specifically collect tax for Denver county, RTD and Colorado on shipments or deliveries to eligible areas, you are solely responsible for all other local sales or use taxes. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. For resale or tax exempt purchases delivered or shipped within the State of Colorado, proper documentation is required.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Central States Hose, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Central States Hose, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Central States Hose, Inc. shall immediately issue a credit to your account in the amount of the incorrect price.
Most products are warranted by the manufacturer to the original user against defects in material and workmanship under proper selection, proper installation and normal use, generally up to 1 year after date of purchase. Warranties do not apply to any product that has been subject to abuse, accident, misuse, alteration, unauthorized repair or negligence. Warranty may vary from one manufacturer to another. Central States Hose, Inc. does not offer any additional warranty.